Privacy Policy

Last updated: 17/02/2025
1. Introduction:

BC2 is committed to protecting your privacy and ensuring the security of your personal information. This privacy policy explains how we collect, use, disclose, and protect your personal information in accordance with the New Zealand Privacy Act 2020.

2. Information We Collect:

We collect personal information from you, including:

  • Names and job titles

  • Contact information including email addresses and phone numbers

  • Business information and requirements

  • Computer or network information

  • Log data and usage statistics

  • Information about your interactions with our services

  • Any other information you provide to us through our services

3. How We Collect Information

We collect information through:

  • Direct interactions with you

  • Your use of our services and solutions

  • Automated technologies or interactions with our website

  • Third-party service providers (with your consent)

4. Purpose of Collection

We collect and use your personal information to:

  • Provide our Business Applications, AI and Automation services

  • Respond to your enquiries and communications

  • Manage our relationship with you

  • Improve our services

  • Comply with our legal obligations

  • Monitor and enhance our security measures

  • Process payments and maintain accounts

  • Send you important service updates

5. Storage and Security

We protect your information by:

  • Storing all data within our Microsoft-hosted environment

  • Implementing multi-factor authentication for staff access

  • Restricting access to authorised personnel only

  • Following industry best practices for data security

6. Sharing Your Information

We may share your information with:

  • Our staff who need it to provide our services

  • Third-party service providers who assist in operating our business

  • Government agencies when required by law

We will not sell your personal information to any third party.

7. Data Retention

We keep your information for as long as:

  • Required to provide our services

  • Needed for business record-keeping

  • Required by law

  • Necessary for potential legal claims

8. Your Rights Under the Privacy Act 2020

You have the right to:

  • Access your personal information

  • Request correction of your personal information

  • Request deletion of your information (where applicable)

  • Withdraw consent for certain data processing

  • Make a complaint about our handling of your information

9. International Data Transfers

If we transfer your information outside New Zealand, we ensure that:

  • The recipient is in a country with adequate privacy protections

  • We have appropriate safeguards in place

  • You have enforceable rights and remedies

10. Changes to Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on our website with an updated revision date.

11. Contact Us

If you'd like to access or correct your personal information, or have questions about this privacy policy, please contact us at:

  • Email: info@bc2.nz

  • Phone: 027 277 4497

  • Post: Level 2, 85 Beach Street, Queenstown, 9300

12. Privacy Complaints

If you believe we have breached your privacy, please contact us first to resolve the issue. If you are not satisfied with our response, you can contact the Office of the Privacy Commissioner at privacy.org.nz.